1. Introduction

At Paynetik, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using Paynetik, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide to us when creating an account, processing transactions, or contacting customer support. This may include:

• Name
• Email address
• Phone number
• Billing information
• Transaction details

2.2 Non-Personal Information: We may also collect non-personal information about your use of our services, such as:

• Browser type
• Device information
• IP address
• Operating system
• Usage data (e.g., pages visited, time spent on the site)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send related information, including purchase confirmations and invoices
• To manage your account, including verifying your identity and providing customer support
• To improve our services and develop new features
• To communicate with you, including sending updates, security alerts, and administrative messages
• To monitor and analyze usage and trends to better understand how our services are used
• To prevent fraudulent transactions and enhance the security of our services

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your information to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security audits. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal data
• The right to request correction or deletion of your personal data
• The right to restrict or object to the processing of your personal data
• The right to data portability
• The right to withdraw consent (if processing is based on consent)

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.